Save 15% from CHF 250
Enjoy 15% off your entire order when you spend CHF 250 or more. The discount is applied automatically at checkout — no code needed.
WELCOME10 – 10% Off Your First Order
New to Neusty? Use code WELCOME10 at checkout and enjoy 10% off your first purchase as a warm welcome from us.
Buy 1, Get 10% Off the 2nd Item
Add two items to your cart and get 10% off the second one automatically. Perfect for gifting or upgrading your home essentials.
The Seven Chakra Symbols on Organic Materials
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Happy Day" | 24K Gold Freshwater Pearls & Colorful Beads Choker
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AROMA ARIES – SOY CANDLE
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Dynasty Light Table Lamp
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Our collections
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↩️ Returns Made Simple
If your order arrives damaged, defective, or not as expected, you can request a return within 48 hours of delivery.
Our team will review your case and arrange a replacement or refund quickly and fairly.
Free returns within 15 days — even if you just changed your mind
Shipping
🌍 Operating Markets
Neusty KLG currently delivers to below Destinations:
- Switzerland
- Austria
- Belgium
- Denmark
- Finland
- France
- Germany
- Italy
- Luxembourg
- Netherlands
- Poland
- Portugal
- Spain
- Sweden
🚫 We currently do not ship outside the above countries
Our processing time is 1–3 business days, and total delivery usually takes 8–21 business days, depending on the warehouse location and destination.
You will receive a tracking link by email as soon as your parcel is shipped.
We work with trusted European logistics partners, including Swiss Post, DHL, DPD, and GLS.
The carrier is automatically selected based on your delivery address and parcel size to ensure the fastest delivery.
Product
Yes, all eligible items can be returned within 15 days of delivery.
You must report your return request within 3 days of receiving the item (and within 2 days if it arrives damaged).
Returns are always free — Neusty covers the cost, even if a supplier doesn’t accept it.
For full details, see our Return & Refund Policy.
Currently, Neusty does not offer product customization or engraving.
However, we plan to add personalized gifting and packaging options in future updates — stay tuned!