Our Story

Neusty KLG is a Swiss-based e-commerce company. Our company was created with a clear mission: to bring high-quality consumer products to customers in Switzerland and across Europe through a reliable, secure, and customer-focused online shopping experience.

What We Do

• Source a wide range of products from trusted international suppliers

• Operate an efficient e-commerce platform with seamless order fulfillment

• Focus on dropshipping to keep operations lean and flexible

• Provide excellent customer service, safe transactions, and fast delivery

Our Mission

At Neusty, our goal is to make online shopping smart, simple, and trustworthy. We aim to combine competitive prices with outstanding service, ensuring every customer feels confident shopping with us.

Our Vision

We are building Neusty to become a recognized Swiss e-commerce brand with a strong presence in Europe. Over the coming years, we plan to expand our product range, strengthen our logistics, and develop private-label products — always staying true to our values of quality, trust, and customer satisfaction.

Our Believe

At Neusty, we believe in simplifying your life with products you’ll love. Thank you for being part of our journey.

Free Shipping in Europe

Always free – no minimum order required

Easy Returns, Customer Satisfaction First

30-day return policy – your satisfaction guaranteed.

Customer Support

Friendly customer service ready to help, fast and reliable.

Secure Payments

Encrypted checkout – PayPal, Visa, Mastercard & more.

Frequently Asked Questions

Shipping

Yes, we currently ship across Europe. More destinations will be added soon.

Orders are processed within 1–3 business days. Delivery usually takes 5–10 business days depending on your location.

We partner with reliable European and international carriers to ensure fast and secure delivery.

Product

Yes, you can return your product within 30 days if you are not satisfied. Check our Return Policy for details.

Yes, all products are sourced from trusted EU suppliers and go through quality checks before shipping.

Orders & Payments

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and other secure payment methods.

You can contact us within 12 hours of placing your order to make changes or request cancellation.

Didn’t find what you need?

Send us a message and we’ll reply within 24 hours. Our support team is here for you. Use the contact form below or email us at cs@neusty.com.